Game crashes every time, when other application is full screen

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Home Forums Help & Support Game crashes every time, when other application is full screen

This topic contains 6 replies, has 2 voices, and was last updated by  notme 4 years, 8 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #257191

    notme
    Member

    I have windowed mode.
    This doesn’t happen to any other game…

    #257251

    Arnout
    Keymaster

    Sorry to hear you’re having problems running the game.

    Could you send us a DxDiag log?

    Open a Command Prompt
    Enter DxDiag and hit ok. The DirectX Diagnostic Tool pop-up window should appear.
    Click on, “Save all information” and click save
    The file should be saved to your desktop as DxDiag.txt

    or your System specs if on Mac/Linux?

    And a log of the launcher and game. Logs can be found here: C:\Users\you\Documents\My Games\AoW3\Logs

    Please play the game in debug mode for this (can be set in the Age of Wonders III Launcher)

    #257253

    notme
    Member

    Sorry to hear you’re having problems running the game.

    Could you send us a DxDiag log?

    Open a Command Prompt
    Enter DxDiag and hit ok. The DirectX Diagnostic Tool pop-up window should appear.
    Click on, “Save all information” and click save
    The file should be saved to your desktop as DxDiag.txt

    or your System specs if on Mac/Linux?

    And a log of the launcher and game. Logs can be found here: C:\Users\you\Documents\My Games\AoW3\Logs

    Please play the game in debug mode for this (can be set in the Age of Wonders III Launcher)

    Here are crash logs including dxdiag packed to rar file.
    Had to divide attachments, because size restriction is waaay too small.

    Apparently attachemts failed to upload after I posted them >.>
    Crash logs

    • This reply was modified 4 years, 8 months ago by  notme.
    • This reply was modified 4 years, 8 months ago by  notme.
    #257257

    Arnout
    Keymaster

    Looking at your logs it might hardware resources/driver issue or interfering mod (which takes up to much memory).

    Your videocard driver is almost 3 years old

    Driver Date/Size: 10/30/2014 06:53:26, 19966856 bytes

    If you update to the latest Nvidia driver and disable mods do you still have the same problem?

    #257260

    notme
    Member

    Well I have only 3 small mods, that adjust existing content.

    Updating drivers didn’t help – game still crashes, when I open other applications on full screen.
    i guess game doesn’t support losing focus.

    #257276

    Arnout
    Keymaster

    Mods can add just that little piece of extra mem that might the crash the game. They might be no problem, but it was good to test without it.

    Fullscreen shouldn’t crash if you lose focus. You are the first to report this in a long time. It doesn’t happen here, but it is hard to find the cause of it. Possible Driver/mem/videocard related

    Are using Fullscreen or Borderless? Borderless might not crash the game.

    #257279

    notme
    Member

    Mods can add just that little piece of extra mem that might the crash the game. They might be no problem, but it was good to test without it.

    Fullscreen shouldn’t crash if you lose focus. You are the first to report this in a long time. It doesn’t happen here, but it is hard to find the cause of it. Possible Driver/mem/videocard related

    Are using Fullscreen or Borderless? Borderless might not crash the game.

    I’m using windowed mode.
    I’ll test if borderless mode handles better going out of focus.
    Edit: It still crashes, lets try full screen.

    Okay game in full screen is fine with other applications in full screen.
    I have one GB of video RAM.

    • This reply was modified 4 years, 8 months ago by  notme.
    • This reply was modified 4 years, 8 months ago by  notme.
    • This reply was modified 4 years, 8 months ago by  notme.
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